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Package Features Basic Basic Plus Comprehensive
Unlimited emergency call outs*
4-hour emergency response times**
Your reports sent by email or letter
All parts covered (excluding consumables such as batteries)
A reliable 24/7 Service, 365 days a year
Helpdesk phone support
Yearly Costs

Starting at

Starting at

Starting at


* Our unlimited emergency callout service operates during normal working hours (from 8am – 5pm) and covers system faults only.
For out of hours emergency call outs and issues relating to something other than a system fault (for example, vandalism), you will be charged a reduced cost callout fee. For more information on our emergency call out service, please contact our office team directly by calling 01296 614 440.

** 4-hr Emergency Response Times – this includes, but is not limited to, accidents, fire alarms and everything related to fire. For a full list of all emergencies covered, please contact our office team who will be able to assist you further with what is and isn’t covered by this service.

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