A classic case of you get what you pay for. Having met over six firms to quote for my new gates, and been disappointed in some way by all (late, overly expensive, lack of solutions/ideas, conflicting safety information, even not bothering to send a quote at all, etc.), I finally found MF&S; also recommended by a friend. From the first call to the final sign-off, they have been nothing short of first class. The focus on customer satisfaction is superb (how it should be I’d argue, but so often lacking these days). The installers were without exception friendly and knowledgeable and nothing could have been too much for them. Whenever I had a question or issue, “You’re the customer, we’ll do it however you want” was the answer more often than not, it’s in their DNA. The price won’t be the cheapest, but I feel confident the job WILL be the best (and safest, don’t forget that with electric gates) – You take your choice! Thanks again to all the MF&S team!
Mr David Scott
I’d certainly recommend Matrix Fire & Security. They installed the fire and security Systems within our establishment and very rarely have to call them out, which reflects the quality of the installations and their ongoing maintenance service – and is fantastic for a busy hotel manager like me.
Deputy Hotel Director, Stoke Park Golf Club
Due of the size and nature of the buildings I manage I contacted Matrix Fire & security whom were able to offer me a one stop shop solution, Matrix were able to offer maintenance agreements covering all disciplines eliminating the need to outsource to various different companies. I was also very impressed with the amount of onsite training and the level of support that was provided. Highly recommend
Operations Manager, Bucks County Council
I am incredibly impressed with the quality of service that Matrix Fire & Security has consistently delivered. I am already looking to expand the opportunities to work with them on projects in the future and wouldn’t hesitate to recommend them.
Security Manager, Harrow School